ANALYSIS OF RISKS IN THE DEVELOPMENT AND IMPLEMENTATION OF THE ELECTRONIC MANAGEMENT SYSTEM OF A BUSINESS ENTITY
DOI:
https://doi.org/10.32782/IT/2024-1-12Keywords:
IT project, risk factors, risk management, expert assessments, factor ranking.Abstract
Effective risk management of IT projects plays a key role in the process of their development and implementation. For the successful implementation of the project, it is necessary to identify, analyze and manage the risks that may arise at various stages of the project. The purpose of the work is to determine, substantiate and analyze the main risks of the business entity's IT project in qualitative and quantitative ways. The paper considers an example of an IT project of an electronic management system of a medical institution, which is an effective tool for improving the health care system, improving the quality of medical care and ensuring more efficient use of resources. The goals of the IT project are to increase the efficiency of the management of the medical institution, improve the quality of medical services, ensure the accuracy and speed of accounting for medical services and finances, and also provide for the security of patient data, which is especially important for medical institutions. For the implementation of this IT project, it is necessary to take into account a number of factors that can contribute to the successful implementation of the business plan. The main ones are: support of the management of the medical institution; understanding the needs and requirements of users; choosing the right development team; compliance of the project with safety standards; financial resources. The scientific novelty of the work consists in the identification and analysis of the risk factors of the IT project during the development of the electronic management system of the medical institution and the formation of recommended measures to optimize these risks. According to preliminary estimates, the introduction of an electronic management system for a medical facility will reduce the costs of accounting and personnel management by 30%, as well as reduce the number of errors when calculating the cost of services by 20%. The expected income from the use of the new system will be about UAH 1 million per year, which will give the project full payback after 5 years of using the system. Also, additional jobs were provided during the implementation of the project, which created new jobs for engineers and system administrators.
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