PROBLEMATIC ASPECTS OF ENSURING INFORMATION OPENNESS IN THE CONDITIONS OF DIGITAL TRANSFORMATION OF PUBLIC ADMINISTRATION

Abstract

The article analyzes the problematic aspects of ensuring information openness in the context of the digital transformation of public administration. The digitalization of public services and the management system creates new opportunities for increasing the transparency, accessibility and efficiency of public authorities, but at the same time reveals a number of problems related to information protection, management of large amounts of data and compliance with the right to confidentiality. The main problems that arise when introducing digital technologies into the sphere of public administration are highlighted, and how these technologies affect the interaction between public authorities and citizens is considered. Special attention is paid to the analysis of regulatory and legal regulation in the sphere of information openness, in particular, the issues of protecting personal data and ensuring confidentiality in the context of open access to information. The issue of ethical use of citizens' data that become available thanks to digital platforms is considered. The article focuses on the need to improve the existing regulatory and legal framework in order to ensure adequate protection of citizens' rights and at the same time guarantee the availability of information about the activities of public authorities. Practical approaches to improving information openness mechanisms are proposed, in particular through the implementation of information security standards, the development of new digital platforms, and increasing the level of digital literacy of civil servants and local government officials. It is proven that ensuring information openness should be based on a balance between the availability of information and the protection of citizens' rights to privacy, which is an important element of the successful digital transformation of public administration.